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Versatility Factor
The Versatility Factor
Strategies for Building High-Performing Relationships
Authors: John R. Myers & Henning Pfaffhausen, Ph.D.
Publication Date: November 2016
ISBN: 978-0-9964428-6-2
LCCN: 2016940440
Hardback: 504 pages
Color Illustrations
Price: $39.95 (U.S.)
Order Information Coming Soon

Book Synopsis:
The Versatility Factor helps individuals, teams and entire organizations around the world by teaching people the core elements of Social Intelligence: their behavior, their emotions and their mindset. Most people are unaware the impact that these elements have on them in how they interact with others and how they frame what is happening in the world around them. By focusing on these elements, each person can learn to thrive in the workplace, even in the face of rapid technological shifts and organizational changes.

Behavioral Style

The SOCIAL STYLE Model and its Versatility strategies described in this book address the critical Behavioral Style element of Social Intelligence. Dozens of research studies have documented the direct relationship of the skills and workplace success. Since its creation, millions of satisfied participants have used the SOCIAL STYLE Model and associated courses to improve their workplace performance.

Emotional Intelligence

The Behavioral EQ model expands upon the Versatility concepts to include other dimensions of interpersonal effectiveness. It provides more insights into how individuals can manage their own emotions and behaviors as well as interpret emotions expressed by others. It represents a 3rd-generation approach to developing effective Emotional Intelligence and culminates more than 25 years of Emotional Intelligence research. Behavioral EQ emphasizes on behavior — the outward actions that others notice and respond to — that creates objective, measurable benefits.


Driven from the need to address stress in the fast-changing workplace of today, the Adaptive Mindset™ Resiliency Model was created. Although stress has always been present, stress levels have reached an all-time high. Stress affects not only workplace productivity, employee morale and even company culture, but also affects our health and personal lives. Mindset skills are all about overcoming the natural, counterproductive tendencies we have developed over the centuries that get in the way of personal success. It’s not stress that is harmful to us, rather the way we respond to stress that can be harmful. The Resilient Mindset Model gives individuals and organizations the tools to not only survive but to thrive, even in times of adversity. 

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